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Dry & Flaky Scalp

Tight and itchy, or coated and heavy? Two different problems. How to tell them apart, and the routine that clears build-up without stripping the scalp.

  • 3 steps, in order
  • 3–4 times a week
  • Doesn’t strip the scalp
Applying Neofollics Scalp Therapy Nourishing Mask to the scalp
The quick test our salon consultants use

How does your scalp feel the day after washing?

Tight and itchy

Points towards dryness. A genuinely dry scalp feels tight and uncomfortable and flakes finely.

Coated, heavy or flat at the roots

Points towards build-up. It can flake too — and reaching for something richer will make it worse.

A bit of both?

Normal — often in different areas of the scalp. Treat it as two separate jobs. The Scalp Therapy routine covers both.

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Recommended for this concern

Scalp Therapy Routine

Two steps lift what is sitting on the scalp; the third restores comfort afterwards. Used 3–4 times a week and in that order, it addresses congestion without leaving the scalp stripped.

  1. Peeling Serum — lifts build-up
  2. Exfoliating Shampoo — washes it away
  3. Nourishing Mask — restores comfort
R 1,795Was R 2,040 You save R 245
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Or shop each step

Already have part of the routine? Top up the step you need.

Model holding Neofollics Scalp Therapy Peeling Serum
How to use it

Lift, wash, restore. 3–4 times a week.

  1. Serum on the scalp. The Peeling Serum loosens what is sitting on the scalp.
  2. Wash it away. Follow with the Exfoliating Shampoo.
  3. Restore comfort. Leave the Nourishing Mask in afterwards — it is what stops the routine stripping the scalp.
Read the full routine guide
About this concern

Dryness and flaking are not one problem

Dry scalp or build-up? How to tell the difference

Dryness and flaking are not one problem, which is why so many people end up treating them with the wrong thing. A genuinely dry scalp feels tight and uncomfortable and flakes finely. A congested one can flake too, while feeling coated and heavy rather than tight — and reaching for something richer will make it worse.

The quick test most of our salon consultants use: how does your scalp feel the day after washing? Tight and itchy points towards dryness. Coated, heavy, or flat at the roots points towards build-up. Many people have both at once, in different areas of the scalp, which is normal and worth treating as two separate jobs.

The Scalp Therapy range covers both. The Peeling Serum and Exfoliating Shampoo lift what is sitting on the scalp; the Nourishing Mask restores comfort afterwards. Used weekly and in that order, the routine addresses congestion without leaving the scalp stripped.

If flaking is heavy, greasy, yellow, or comes with redness, soreness or hair loss, see a doctor or a dermatologist. That pattern can point to a condition that needs treating properly rather than a cosmetic routine.

Model with Neofollics Scalp Therapy Exfoliating Shampoo bottle
Honest timing

The scalp settles first — usually within a few weeks.

  1. Weeks 1–4 The scalp settles: less itching and flaking, and a cleaner feel at the roots.
  2. Weeks 4–12 Shedding calms down. Usually less hair in the brush and on the shower floor, before anything shows in the mirror.
  3. Month 3–6 Now judge it. Compare a photo of your parting from day one, taken in the same light.
Why it works: the ingredients and the studies
Salon-guided · Free

Still not sure if it’s dryness or build-up? We’ll look.

A free 30-minute Scalp & Hair Consultation at either of our two Pretoria salons. Buying is never required.

  1. Becon scalp analysisAn AI scalp scan, with baseline images to track change.
  2. Your findings explainedWhat is happening to your scalp and hair, in plain language.
  3. A written home-care planProducts are recommended only if your results call for them.
Before you start

Questions about dry & flaky scalp

Which routine do I need?

The Hair Growth range is the daily routine, for hair that is thinning or that you want to support. The Scalp Therapy range is a scalp reset, used 3 to 4 times a week, for a scalp that is congested, flaking or uncomfortable. Many people use both. How they fit together.

Can I buy just one product?

You can, but a single product used for a few weeks rarely tells you anything. The routines are designed and priced to be used together for a full hair cycle.

How long before I see anything?

The scalp usually settles first, within a few weeks. Density is the last thing to change, and twelve weeks is the honest minimum before judging it. Take a photograph of your part on day one. Why twelve weeks.

Is the consultation really free?

Yes. The 30-minute Scalp & Hair Consultation, including the Becon scalp analysis, the explanation of your findings and your written home-care plan, costs nothing. Products are recommended only if your results call for them, and buying is never required. How the consultation works.

Do you deliver across South Africa?

Yes. Standard delivery is R100 and takes roughly 3 to 5 working days. Express delivery is R150 and takes 1 to 2 working days. Orders over R770 ship free on the standard service.

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Developed & made in the Netherlands

Clinically studied ingredients

Guided by salon professionals

Free delivery over R770