About Neofollics South Africa

Professional hair and scalp care, guided by consultation.

We bring the Neofollics range to South Africa: science-led hair growth and scalp routines, used and reviewed in our own salons, and explained properly before you spend a rand.

DailyHair Growth
WeeklyScalp Therapy

Why we started

A proper routine, explained properly, used for long enough to tell.

Hair thinning is one of the most common things people bring into a salon chair, and one of the least well served on the shelf. Most of what is available locally is either a single bottle bought on impulse, or a clinical route that many people are not ready for.

Very little sits in between: a routine that is built to be used together, explained clearly, and given a full hair cycle to show what it does.

That gap is what this business exists to close.

How we work

Salon-led by design. Three principles run through everything.

Two of our partners run their own salons, which means the range is used, watched and reviewed on real clients rather than only sold from a website. When someone is not sure what they are dealing with, the answer we give is usually a consultation rather than a product.

Routine over product

Hair moves on a slow cycle. A single bottle used for five weeks tells you nothing, which is why our products are built and priced to be used together.

Why twelve weeks is the minimum →

The scalp comes first

Anything you apply has to reach skin clear enough to absorb it. That is why half the system is a weekly scalp routine rather than another shampoo.

Explore Scalp Therapy →

Say when it is not our job

Sudden loss, patchy loss, a sore or inflamed scalp, or hair loss alongside other symptoms belongs with a doctor or dermatologist. We would rather send someone to one than sell them a routine that cannot help.

Read the FAQ →

The range

One system in two halves: daily and weekly.

The two routines run alongside each other. Most people run Scalp Therapy on one day a week and Hair Growth on the others.

Daily routine

Hair Growth

Used as often as you wash your hair. Shampoo and conditioner carry the actives through your normal wash; the lotion is the targeted step.

1 · Stimulating Shampoo 250ml → 2 · Stimulating Conditioner 250ml → 3 · Stimulating Lotion, left in 90ml →
Weekly routine

Scalp Therapy

Used once a week, in this order. The order matters: serum first, before washing, mask last and left in.

1 · Peeling Serum 90ml → 2 · Exfoliating Shampoo 250ml → 3 · Nourishing Mask, left in 175ml →

The science

Every active earns its place by function, not by story.

Each formula is built around a specific job: stimulating, exfoliating, soothing or nourishing. All are made without SLS, other sulphates or parabens, so the actives are not working against a harsh base. Made in the Netherlands.

Hair Growth works in six ways

  • Supports the hair growth process
  • Helps maintain a normal hair growth cycle
  • Relieves scalp irritation and dandruff
  • Provides nutrients the follicle needs
  • Supports a healthier scalp and follicle environment
  • Helps protect hair follicles

Scalp Therapy works in six ways

  • Exfoliates the scalp
  • Reduces dandruff and flaking
  • Helps balance normal scalp microbial activity
  • Soothes redness
  • Relieves irritation
  • Nourishes the scalp

Key actives, by job

Growth stimulants

Caffeine, arginine, green tea extract (EGCG) and copper tripeptide-1, chosen to support the follicle.

Botanical extracts

Ecklonia cava, EGCG and Panax ginseng root extract, rich in antioxidant polyphenols.

Scalp comfort and balance

Piroctone olamine, climbazole, salicylic and glycolic acid, and niacinamide, for a clearer, calmer scalp.

Nourishing

Biotin, aloe vera and argan oil, to condition hair and scalp.

What to expect

Give it twelve weeks, and measure from day one.

Day oneTake a photograph of your part

It is worth more than your memory of it. A consultation records a baseline with scalp analysis images.

First weeksThe scalp usually settles first

Comfort and cleanliness tend to come before anything you can see in the mirror.

ThenTexture follows

Density is the last thing to move, which is why patience matters more than product count.

Weeks 8 to 12Compare and review

A follow-up scan at your next visit shows change against your baseline. Unchanged is useful information too.

Our salons

A free 30-minute consultation before you buy anything.

Your concerns and routine, a Becon AI scalp analysis, a plain-language explanation, a written home-care plan and baseline images to compare later. Products are optional, and an honest referral is part of the service. How the consultation works →

Neofollics Salon Woodlands

Shop 221, Woodlands Boulevard Shopping Centre
Garsfontein, Pretoria, 0081

WhatsApp +27 82 719 2931 · Phone 012 997 4417

Open Mon to Sat 9 am to 7 pm · Sun 9 am to 5 pm

Neofollics Salon Brooklyn

Brooklyn Mall, corner of Veale Street and Fehrsen Street
Nieuw Muckleneuk, Pretoria

Phone 060 980 5103. Call or WhatsApp us to book a time.

Open Mon to Fri 9 am to 7 pm · Sat 8 am to 5 pm · Sun 9 am to 5 pm

Collect an online order at a salon

Name your preferred salon at checkout, or message us after ordering. We will email you when it is ready. Bring the notification and photo ID.

More about our salons →

For salon owners and professionals

Want to stock Neofollics or train your team on the range? Tell us about your salon.

Make a stockist enquiry →

When to see a doctor instead

Speak to a doctor, dermatologist or trichologist if hair loss is sudden or patchy, if your scalp is sore, inflamed, weeping or crusted, or if hair loss comes with other symptoms or started after a new medication. Stop using a product if your scalp becomes sore, red or inflamed.

Common questions

Before you ask us.

All questions →
Which routine do I need?

The Hair Growth range is the daily routine, for hair that is thinning or that you want to support. The Scalp Therapy range is a weekly reset for a scalp that is congested, flaking or uncomfortable. Many people use both.

How long before I see anything?

The scalp usually settles first, within a few weeks. Density is the last thing to change, and twelve weeks is the honest minimum before judging it. Take a photograph of your part on day one.

Is the consultation really free?

Yes. The 30-minute Scalp & Hair Consultation, including the Becon scalp analysis, the explanation of your findings and your written home-care plan, costs nothing. Products are recommended only if your results call for them, and buying is never required.

When is this not the right answer?

Speak to a doctor, dermatologist or trichologist if your hair loss is sudden or patchy, if your scalp is sore, inflamed, weeping or crusted, if you are losing hair from your eyebrows or body as well, or if the loss started after a new medication.

The business

Who is behind Neofollics South Africa.

Operated byZARUXON (PTY) LTD
Based inPretoria, Gauteng
DeliveryNationwide. Standard R100, express R150, free over R770 on standard.
PricesNo VAT charged. We are not VAT-registered.
RegistrationZARUXON (PTY) LTD, 2026/381606/07
DirectorsGhandour Abi Chebly, Rami Esmear
Brand ownerNeofollics Hair Technology Europe BV, Arnhem, the Netherlands (neofollics.com). We import genuine Neofollics products and sell them in South Africa.
Made inThe Netherlands
ContactWhatsApp (Woodlands) +27 82 719 2931
Email: info@neofollics.co.za
Brooklyn: 060 980 5103

Start with a conversation, not a bottle.