Contact

Talk to a real person about your hair and scalp.

Questions about a routine, an order or a consultation? Message us, call a salon or send an enquiry. We reply within one working day.

  • WhatsApp

    The quickest way to ask about a product, a routine or your order.

    +27 82 719 2931
  • Email

    For orders, returns, stockist enquiries and anything that needs detail.

    info@neofollics.co.za
  • Free consultation

    A 30-minute professional scalp analysis at either salon, with a follow-up scan at 8 to 12 weeks.

    See our salons

Send us a message

We reply within one working day.

If your hair loss came on suddenly, in patches, or alongside other symptoms, please speak to a doctor or trichologist first. A cosmetic routine is not the right answer to a medical question.

Quick answers

Can I collect my order at a salon?

Yes. Name your salon at checkout or message us after ordering. We notify you when it is ready. Bring that notification and photo ID.

Do I need an appointment?

Walk-ins are welcome. Booking is recommended so a consultant is ready for your scalp analysis.

I run a salon. Can I stock Neofollics?

Choose Salon stockist enquiry in the form above and tell us about your salon. We will follow up personally.