Scalp care · Sensitive scalp

Sensitive scalp shampoo

In short

A sensitive scalp needs mild cleansing agents, no harsh sulphates or parabens, and a focus on comfort rather than aggressive results. The Scalp Therapy Exfoliating Shampoo, followed by the leave-in Nourishing Mask, is built for that.

  • Mild cleansing
  • No harsh sulphates or parabens
  • Soothing plant extracts
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Neofollics Scalp Therapy Exfoliating Shampoo on a white plinth against a mint studio background
Recommended for this concern

Gentle care for a reactive scalp

A mild shampoo, with a leave-in mask for extra comfort.

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Step 1 · Cleanse Scalp Therapy Exfoliating Shampoo
250 ml · Around 3 times a week
R 680
Step 2 · Nourish Scalp Therapy Nourishing Mask
175 ml · Leave-in, overnight
R 680
Routine bundle· Save R 245 Neofollics Scalp Therapy Routine
Peeling serum, shampoo and mask in one order.
R 1,795 R 2,040 Save R 245
The guide

Sensitive scalp shampoo: what to know

Written with our Pretoria salon team. Not medical advice.

  1. 01Gentle cleansing for a sensitive scalp
  2. 02What to look for in a shampoo for sensitive scalps
  3. 03Key ingredients
  4. 04Is it sensitivity, dandruff or dryness?

Written with our Pretoria salon team. Not medical advice.

01

Gentle cleansing for a sensitive scalp

A sensitive scalp can show up as itching, redness, a tight feeling or fine, dry flakes, and it often reacts quickly to strong cleansing agents or a change in routine. The Scalp Therapy Exfoliating Shampoo gives a mild, targeted cleanse that loosens flakes while supporting comfort and balance.

02

What to look for in a shampoo for sensitive scalps

Three things to check on the label.

1

Mild cleansing agents

Gentle, plant-based cleansers instead of strongly degreasing formulas.

2

No harsh sulphates or parabens

Fewer of the ingredients a reactive scalp tends to dislike.

3

Comfort first

A formula aimed at calm and balance, not aggressive results.

03

Key ingredients

Piroctone olamine, climbazole and witch hazel, with calming plant extracts and gentle plant-based cleansing agents.

04

Is it sensitivity, dandruff or dryness?

These can overlap, but they are not the same thing. Stress, cold weather and sun exposure can all make a scalp more sensitive for a while.

Sensitivity

The scalp reacts quickly to triggers: itching, redness or tightness after washing.

Dandruff

Visible flakes with a more specific, ongoing cause.

Dryness

Tight, dull scalp and fine flakes from a disturbed moisture balance.

Smiling man holding the Neofollics Scalp Therapy Exfoliating Shampoo
Free scalp consultation

Does your scalp react to everything?

Sensitivity, dryness and dandruff can look alike. A consultation helps you work out which one you have before you change your routine.

Book a consultation

Neofollics Salon Woodlands

Woodlands Boulevard, Pretoria

Mon to Sat 9am to 7pm · Sun 9am to 5pm

Call 012 997 4417WhatsApp +27 82 719 2931

Neofollics Salon Brooklyn

Brooklyn Mall, Pretoria

Mon to Fri 9am to 7pm · Sat 8am to 5pm · Sun 9am to 5pm

Call 060 980 5103
Questions answered

Frequently asked

Still unsure? Ask at either salon, or send us a message.

How do you use a shampoo for a sensitive scalp?

Apply to wet hair and massage in with light pressure rather than scratching. Around three washes a week is a reasonable start; adjust to what your scalp needs.

How do I know if my scalp is sensitive, and not something else?

Frequent itching, redness or tightness after washing are the usual signs. If it persists or gets worse, see a doctor rather than guessing.

Can stress or weather make my scalp more sensitive?

Yes. Stress, cold, dry air and sun exposure can all increase sensitivity for a while, which is a good time to switch to a milder routine.

Can I use this alongside other Neofollics products?

Yes. It fits within the full Scalp Therapy routine, alongside the Peeling Serum and the Nourishing Mask.

Keep reading

Go deeper on this topic

Learn articleDry scalp or build-up? How to tell the differenceRead more →Learn articleThe Scalp Therapy routine, in the right orderRead more →Learn moreIngredientsRead more →

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Delivery

Standard R100, 3 to 5 days. Express R150, 1 to 2 days. Free over R770.

Collect in a salon

Order online, choose Woodlands or Brooklyn, and collect with your notification and photo ID.

Secure checkout

Pay by card. Your details are handled by our payment provider.

When to see a doctor

Sudden or patchy hair loss, or a scalp that stays red or sore, needs a doctor first. These are cosmetic products.