In-store at Woodlands Mall & Brooklyn Mall, Pretoria

Scalp & Hair Consultation

A 30-minute one-on-one appointment with Becon AI scalp analysis, so you leave with a clear picture of your scalp and a personalised Neofollics routine — not a guess.

  • Becon professional AI analysis
  • Personalised home-care plan
  • Baseline images to track change

30 minutes · Free · Woodlands Mall or Brooklyn Mall

Neofollics consultant holding Hair Growth Stimulating Lotion ahead of a scalp consultation.

What the Becon scan documents

Hair densityShaft thicknessScalp condition
  • Free 30-minute private consultation
  • High-resolution scalp imaging
  • Official Neofollics retailer
  • Follow-up comparison available

Is this consultation for you?

Book this appointment if you want to understand what is happening on your scalp before you spend more on products. It is suitable for men and women, and for all hair types.

Thinning or a wider part

We measure hair density and shaft thickness from more than one area of the scalp.

Excessive shedding

We look at follicle activity together with scalp condition, rather than counting hairs in the shower.

Itching or sensitivity

Irritation, redness and discomfort are documented on image so the plan can calm the scalp first.

Oiliness or dryness

Moisture and oil balance are part of the scan, which helps us choose cleanser versus nourish-and-restore care.

Flakes or product build-up

We assess follicle openings and residue that can block a growth routine from doing its job.

You want a clear routine

You leave with a written plan matched to your results, instead of a shelf of products chosen at random.

Not a substitute for a doctor. If you have sudden bald patches, open sores, signs of infection, scarring, or very rapid unexplained loss, see a GP or dermatologist first. We can still support the scalp afterwards.

How it works

What happens in 30 minutes

The appointment follows a simple sequence: we listen, we scan, we explain, and we give you a plan you can follow at home.

1

One-on-one consultation

We begin with a brief conversation to understand your primary hair and scalp concerns, such as thinning, excessive shedding, itching, oiliness, dryness or changes in hair density.

We will also discuss your current hair and scalp routine, products being used, relevant history and what you would like to achieve.

Please bring a list of products and supplements you currently use. Arrive with a clean scalp and no heavy oils, dry shampoo or styling paste on the day.
Consultant speaking with a client during a one-on-one hair and scalp consultation.
2

Advanced AI scalp & hair analysis

We then perform an in-depth AI-assisted scalp and hair analysis using the Becon professional scalp analysis system.

High-resolution microscopic images are taken from several areas of the scalp, allowing us to assess and document important characteristics of your scalp and hair.

Close-up of the Becon professional scanner capturing a high-resolution scalp image.

Six analysis points

  • Scalp moisture and oil balance
  • Follicle openings and scalp build-up
  • Signs of scalp sensitivity or irritation
  • Hair density
  • Hair-shaft thickness
  • Overall scalp and follicular condition

The analysis provides detailed baseline measurements and images that can be saved and used to monitor changes over time. These findings support a personalised hair-care plan. They are not a medical diagnosis.

3

Your personalised treatment plan

Based on your consultation and scalp-analysis results, we create a personalised scalp and hair-support programme tailored to your individual needs and goals.

Depending on your results, this may include professional in-salon support together with a targeted home-care programme using Neofollics Hair Growth and Scalp Therapy products.

You are not obliged to buy products on the day. The plan is yours to follow at a pace that suits you.

Neofollics Scalp Therapy products arranged as a personalised home-care set.
4

Tracking your progress

At your follow-up appointments, we repeat key parts of the analysis and compare your latest results with your original baseline.

This allows both you and your consultant to see and objectively track changes in hair density, hair thickness and scalp condition over time.

Your updated results can also be sent directly to you, so you can keep your own record of progress and see how your hair and scalp are changing through the programme.

Most clients return in 8 to 12 weeks for a comparison scan.
Before and after images of the scalp from a Neofollics Hair Growth Stimulating Lotion user, published by Neofollics.
Neofollics brand results image (Hair Growth Stimulating Lotion). Not a Becon scan from our salons. Individual results vary.
  1. BaselineFirst visit
  2. 8–12 weeksComparison scan
  3. 6 monthsReview
Book free consultation

30 minutes · Free · Woodlands Mall or Brooklyn Mall

Included in your free consultation

  • A free 30-minute private consultation
  • Becon AI scalp and hair images from several zones
  • A plain-language explanation of the main findings
  • A personalised home-care outline
  • Product recommendations matched to your results, if needed
  • A baseline you can compare at your next visit
All included, free of charge.

Products are recommended only if your results call for them, and buying is never required.

Book free consultation

Home-care pathways

Your plan is built from the results, not from a one-size routine

Neofollics products are designed to work as a system: calm and clear the scalp, then stimulate growth where it is needed. Your consultant will match a pathway to what the scan shows.

Visible change in scalp comfort can appear sooner than a change in density. Hair-growth programmes are typically reviewed over months, not days. Individual results vary.

Visit us in Pretoria

Garsfontein

Woodlands Mall

Scalp & Hair Consultation · 30 minutes · Free

Address
Shop 221, Woodlands Boulevard Shopping Centre, Garsfontein, Pretoria
WhatsApp
+27 82 719 2931
Hours
Mon to Sat 9 am to 7 pm · Sun 9 am to 5 pm
Parking
Free
Book at Woodlands Mall

Nieuw Muckleneuk

Brooklyn Mall

Scalp & Hair Consultation · 30 minutes · Free

Address
Brooklyn Mall, cnr Veale & Fehrsen Streets, Nieuw Muckleneuk, Pretoria · 21
Hours
Mon to Fri 9 am to 7 pm · Sat 8 am to 5 pm · Sun 9 am to 5 pm
Parking
Free
Book at Brooklyn Mall

Choose your mall when you book. If you need to move the appointment between stores, contact us and we will help where diary space allows.

Frequently asked questions

How long is the consultation?

30 minutes. That covers the conversation, the Becon scan and your personalised plan.

How much does it cost?

Nothing. The consultation is free. Products are recommended separately and are optional.

Where do I go?

We consult at Woodlands Mall and Brooklyn Mall in Pretoria. Select your preferred store when you book.

Do I need to wash my hair first?

Yes. Come with a clean scalp. Avoid heavy oils, dry shampoo, clay or styling paste on the day so the images stay clear.

Is it suitable for men and women, and for all hair types?

Yes. The scan looks at the scalp and hair shaft, not at a single hair texture or gender.

Does this replace a doctor or dermatologist?

No. This is a scalp and hair-support consultation with professional imaging. It does not diagnose medical conditions. See a doctor first if loss is sudden, patchy, painful or accompanied by other symptoms.

Will I have to buy products?

No. You leave with a plan. You can purchase Neofollics products from us that day, later, or not at all.

When should I come back?

We usually suggest 8 to 12 weeks. That is long enough to compare baseline images in a meaningful way.

Can I come if I already use minoxidil or other treatments?

Yes. Tell your consultant everything you currently use. Do not stop prescribed medication unless your doctor has told you to.

Will I receive my images?

Yes. Baseline images can be saved, and updated results can be sent to you after follow-up visits.

What if I am pregnant or breastfeeding?

Please mention this at booking. Some routines are not appropriate. We will keep the plan conservative and may refer you to your healthcare provider.

Start with a clear picture of your scalp

Book a free 30-minute Scalp & Hair Consultation at Woodlands Mall or Brooklyn Mall. It includes the conversation, Becon analysis and a plan built around your results.

Book your consultation

Neofollics products support scalp condition and hair appearance. This consultation and the Becon analysis document baseline characteristics of the scalp and hair. They are not a medical diagnosis or a cure for hair loss. Results vary. Always seek medical advice for sudden, severe or unexplained symptoms.